
You can’t upgrade your license via the upgrade wizard. If you purchased an education license directly from SketchUp, contact our Education Team to upgrade the license.The Search for Reseller tool can help you contact your reseller about purchasing an upgrade. If your license ends in anything else, then your current license is from a reseller.If your serial number ends in ALW, alm, EUW, eum, UKW, or ukm, then you purchased you license directly from SketchUp and can use the wizard.Check whether you can use the SketchUp Pro License Wizard.(See Finding Your License Information for help.) To upgrade your current SketchUp Pro license to the most recent version of SketchUp Pro, follow these steps:

SketchUp licenses are specific to a version of SketchUp Pro (such as SketchUp Pro 2016 or SketchUp Pro 2015). Tip: If your license doesn’t work, check what type of license you have and whether the license needs to be authorized or you need an Internet connection for SketchUp Pro to work. Also schools with a network lab license are using a network license that expires after a year.

Businesses with 10 or more copies of SketchUp Pro are eligible for a network license. Like a single-user license, you can use a network license to run SketchUp Pro on a Windows or Mac OS X computer. For the license to work, your computer needs to have an active Internet connection as you run SketchUp Pro, or you need to check out a license seat. A network license has a pool of seats that some number of computers can use at the same time.

See Authorizing and Removing a License for details. If you’re using a single-user license on two computers and want to move one instance of SketchUp Pro to a new or different computer, you need to remove the license on one computer before you can use it on another. As long as your computers are compatible with SketchUp Pro, your single-user license works on two computers. You may want to download SketchUp Pro to both your desktop and laptop computers. Your constellation of devices doesn’t matter: You may have a computer running Windows and another running Mac OS X. A single-user license works on up to two computers.Here’s what you need to know about each license type: You can use SketchUp Pro with a single-user license or a network license.
